Heap Review (2025)
An in-depth review of Heap, its features, pricing, and how it compares to alternatives.
Quick Facts
- Target Audience:Product teams
- Privacy Focus:Moderate
- Hosting:Cloud (SaaS)
- Website:Visit Site
Core Features
- Heatmaps:Yes
- Session Recordings:Yes
- Conversion Tracking:Yes
- Real-time Data:Yes
Privacy & Compliance
- Cookieless:No
- GDPR Compliant:Yes
- Script Size:N/A
- Data Retention:N/A
What is Heap?
Heap is a product analytics tool that automatically captures all user interactions without manual tagging. It provides retroactive analysis, user journeys, and event funnels, enabling deep behavioral insights.
Heap Screenshots
Heap Analysis
What is Heap?
Heap is a product analytics tool that is owned by Contentsquare, the same people who own HotJar.
Heap's Features
- Web Analytics
- Session Replay
- Heatmaps
Heap Alternatives
Heap competes directly with PostHog, MixPanel, and to a lesser extent, Amplitude.
Heap Sessions
Heap's sessions have an extremely short lifetime- 30 minutes on desktop, 5 minutes on mobile. This is unusual for an analytics product.
Heap Features
Core Analytics
- Conversion Tracking
- Real-time Analytics
- Data Layer Integration
User Behavior Analysis
- Heatmaps
- Session Recordings
- Scroll Depth Tracking
- Funnel Analysis
Heap Pricing
Free plan available - up to 10k monthly sessions.
Paid plans require contacting sales, rough estimate for Growth is $3600/year.
Estimate for Enterprise Plans - $24k/year+
How Heap Compares to Userbird
Why Choose Userbird?
- Cookieless tracking - Userbird doesn't use cookies, making it more privacy-friendly than Heap
- Scroll depth tracking - See how far users scroll on your pages, a feature not available in Heap
- Simple, intuitive interface - Userbird prioritizes ease of use without sacrificing power
- 5-year data retention - Keep your analytics data for longer than most alternatives
Heap Alternatives
Looking for alternatives to Heap? Here are some other popular analytics tools you might want to consider:
Additional Notes
GDPR compliant
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