User Tracking
By default, Userbird tracks users anonymously only.
Userbird also allows you to optionally associate a User ID or email address with a user.
Userbird has the ability to automatically identify email addresses on a page and associate these with a user.
How to Track Users with Userbird
Edit your Site Settings
Enable 'Automatically track usernames by email address'
This will enable automatic email detection and associate it with an email address.
For this to work, the email address has to be visible on the page.
See the 'User' tab in your analytics to see Users
Users will be automatically associated with all events.
User data has been blurred out in this screenshot.
Manual User Tracking
#If you would prefer to manually associate a user email with a session, you can do this using a code snippet.
<script>
userbirdq.push('session_var', {user_id: 'user@email.com'})
</script>
This will associate all events of that session (including prior events) with this user_id.
User ID's don't need to be email addresses - they can be any string.
Stripe Integration
#When used with Userbird's Stripe Integration, Userbird will join anonymised session data with Stripe payment data via tracked usernames.
Frequently Asked Questions
What are the privacy implications of user tracking?
You should identify that you use Userbird in your site's privacy policy.
Under GDPR, you require consent to track usernames.